A picture is worth a thousand words. Don’t argue with and lose your customers, show them.
Engage customers again, while doing the intial photo walk through.
Detailed reports allow you to access the information you need on damage types, locations and service agent performance.
Document additional vehicle details, like make, model, color, vin#, etc.
Additionally, attach notes, voice memos & damage types.
Customize the guided template to ensure attendants record key details, such as the fuel gauge, vehicle interiors & trunks for spares, tires and rims.
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By using Damagepix ("Service"), you are agreeing to be bound by the following terms and conditions ("Terms of Service").
Service Tracking Systems, Inc. ("Company") reserves the right to update and change these Terms of Service without notice.
Violation of any of the terms below may result in the termination of your account.
Customers may access their Service data via the Application Program Interface ("API"). Any use of the API, including use of the API through a third-party product that accesses the Service, is bound by the terms of this agreement plus the following specific terms:
This document explains what kind of information Service Tracking Systems, Inc. (STS) collects and stores, including personal information in connection with the operation of the Damagepix.com “Site”.
STS collects your information at Damagepix.com in several ways. This information is used to provide users with STS products and services and to allow us to understand how visitors navigate our Sites.
If you purchase Damagepix from our Site, we request that you provide your name, email address, billing and shipping address, credit card information and any other information necessary to complete the transaction. If you create a Damagepix account, your name, billing and shipping address and the last four digits of your credit card information can be stored. Our credit card processing service provider, Braintree, will collect and store full payment card information from you, even as a guest user, when an order is placed until when it ships. If you create a Damagepix account and elect to have payment card information saved, Braintree will store your payment information.
You are required to submit your email address via a submission form located on our Site. Your email address may be used to send you news about STS-related services, products or promotions. We may use one or more service providers to administer these messages, but we do not share your email address with spammers or any other third parties without your permission.
If you are logged into your Damagepix account, we may record the IP address you visit our website from, and if you have other connected devices, we may record adjustments you make to the product through the website interface. We store this data along with your email address, information about your device, data collected directly by the device, a history of your device settings, and any other information we have collected about your use of our products and services. See our Privacy Statement to learn more about the usage information collected through our products.
Like many websites, we analyze log file information and other data collected through cookies, web beacons, and other tracking technology, to collect information about your browsing behavior when you visit our website, including for example, your browser type, domains, page views, IP address, referring/exit pages, information about how you interact with our Site’s webpages and with third party links, traffic and usage trends on the service, etc. We use session cookies to keep you logged in while you use features of our web application; these disappear after you close your browser. We also use persistent cookies, which stay in your browser and allow us to recognize you when you return to the Site. We use this to remember your information so you will not have to re-enter it, to better understand how you use our website, to diagnose and fix technology problems, and otherwise enhance our services. In some of our email messages, we use a “click-through URL” linked to content on the Site. We track this click-through data to help us measure the effectiveness of our customer communications. We also use third party analytics tools (including Google Analytics) to assist us with analyzing and improving our service. Most Internet browsers automatically accept cookies, but you may be able to change the settings to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you set your browser to reject cookies, parts of our Site may not work for you. Please note, depending on your type of device or browser, it may not be possible to delete or disable all tracking mechanisms on your device.
Our Site may contain links to other websites operated by third parties and may include social media features such as Facebook and Twitter buttons (such as “Like,” “Tweet” or “Pin”). These third party sites may collect information about you if you click on a link and the social media sites may automatically record information about your browsing behavior every time you visit a site that has a social media button. Your interactions with these features are governed by the privacy policy of the company providing the feature, not by our privacy policy. We do not control what information these third parties collect. Please review your privacy settings on your social media sites and think carefully before clicking on links which may take you to a third party website.
Our Site does not knowingly collect or store any personal information about children under the age of 13.
Under no circumstance do we share personal information for any commercial or marketing purpose unrelated to the delivery of STS Products and services without asking you first. Period. We do not rent or sell our customer lists.
We have service technicians who help to answer your questions and who also assist with monitoring our servers for technical problems.
These technicians (as well as STS employees) can access certain information about you or your account in line with this work but these technicians are not allowed to use this data for non-STS purposes.
Upon the sale or transfer of the company and/or all or part of its assets, your personal information may be among the items sold or transferred. We will request a purchaser to treat our data under the privacy statement in place at the time of its collection.
We may provide information to a third party if we believe in the good-faith belief that we are required to do so for legal reasons. For example, to respond to legal process, or comply with state and federal laws (or the applicable laws of foreign countries other than the United States).
STS takes security seriously and cares about the integrity of your personal information. We use commercially reasonable physical, administrative, and technological methods to transmit your data securely including HTTPS, SSL, and 128-bit encryption. The data is stored using Amazon’s S3 cloud service. However, STS cannot guarantee that unauthorized third parties will never be able to defeat our security measures or use your personal information for improper purposes. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.
The Damagepix website is hosted in the United States and is intended for United States and Canadian visitors as well as visitors from the United Kingdom, Ireland, France, Belgium and the Netherlands. If you are accessing the site from the European Union or other regions with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your personal data to the United States and by providing your personal data you consent to that transfer.
We comply with the US-EU Safe Harbor Framework and the US-Swiss Safe Harbor Framework as set forth by the US Department of Commerce regarding the collection, use and retention of personal information from European Union member countries and Switzerland. STS has certified that it adheres to the relevant Safe Harbor Privacy Principles.
Please note that this privacy policy may change from time to time. We will provide notice of any changes on the website or by contacting you.
If you have any questions, please contact us at privacy@servicetrackingsystem.net
Last Updated: April 28, 2015
Bad refund policies are infuriating. You feel like the company is just trying to rip you off. We never want our customers to feel that way, so our refund policy is simple: If you're ever unhappy with Damagepix, for any reason, just drop us an email at support@servicetrackingsystems.net and we'll take care of you.
At the end of the day, nearly everything on the edges comes down to a case-by-base basis. Email us at support@servicetrackingsystems.net, tell us what's up, and we'll work with you to make sure you’re happy.
237 Kearny St. #306,
San Francisco,
CA 94108.
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